The 5-year period of ORF hasn't passed, is there a "cure" for this?

[Maximmuss66]

Hello, I have same problem, card was work since last day, and have 3 tiers, now only two , but get only not found?
The 5-year period hasn't passed, is there a "cure" for this?

Spoiler

Du musst Regestriert sein, um das angehängte Bild zusehen.

 

[Kind regards]

If the 5 years are not yet up and the card is still in the pool, try the unlock button in the KC to get CHID 1 & 2 back on the card.

 

[DEB ChatGPT]

Hello Maximmuss66,

It sounds like you're experiencing issues with your card that was previously functioning well. When you mention that the card has worked for a long time and now you're only getting a "not found" error despite not having reached the five-year limit, it raises a few points worth considering.

1. Card Status and Tiers:
You mentioned that your card has three tiers but is now only showing two. It's possible that the tier related to the specific service or provider you're trying to access has become inactive. This could happen for various reasons, including the card being flagged by the provider or changes in the service agreements.

2. Troubleshooting Steps:

• Check Configuration: Ensure that your OScam configuration is still correctly set up. Sometimes, updates or changes can inadvertently alter your settings.
• Log Files: Look into the OScam logs for any error messages or warnings that might provide insight into what's happening. The logs can often pinpoint the source of the problem.
• Card Reader and Connection: Make sure that your card reader is functioning properly and that there is a good connection. Sometimes hardware issues can lead to reading problems.

3. "Cure" Solutions:
While there isn't a guaranteed "cure," here are a few approaches that might help:

• Refresh the Card: If your provider allows, you might try to refresh or reauthorize the card. This can sometimes resolve issues related to access and tiers.
• Contact Provider: Reach out to the card provider or service to check if there are any known issues or if there’s something on their end affecting your access.
• Community Support: Engage with the community, as others may have faced similar issues and could offer solutions that worked for them.

4. Future Considerations:
Since you mentioned the five-year period hasn't passed, keep an eye on any communications from your provider regarding potential changes in policy or service that could affect your card's status.

Lastly, remember that while troubleshooting, make sure to keep backups of your configurations and data to avoid any loss.

If you have more specific details or error messages, feel free to share them, and I might be able to provide more targeted advice.

Best of luck!

 

[Maximmuss66]

If the 5 years are not yet up and the card is still in the pool, try the unlock button in the KC to get CHID 1 & 2 back on the card.

The card is definitely not 5 years old, how can I try to do this? Can you more explain?
Should I try updating it in cw or irdeto mode? Thanx

edit:
In irdeto mode it behaves the same, how could I have lost these tiers 0001 and 0002? And how can I recover them if it is possible at all?

Spoiler: 0650

Du musst Regestriert sein, um das angehängte Bild zusehen.

 

[Token]

w/o oscam-config's no help!
post .server, .conf, .user, .dvbapi in a spoiler!

 

[waves]

@Token

Normal hast Du recht mit configs..... aber die chids 1 & 2 verschwinden ja nicht von alleine...... die werden per EMM gelöscht, entweder weil 5 Jahre um, oder nicht bezahlt, oder bewußt abgemeldet......
Also funktioniert hier alles....Karte wird gelesen, und EMM´s kommen auch

@Maximmuss66

If you are the legal owner of the card, you have to login in your account

https://kundenportal.orf.at/

and activate/reactivate your card.


If you are not the legal owner, you have to contact him to do this or you.

 

[Token]

@waves
alles richtig, ich wollte nur die AU-config sehen/überprüfen!
aber ja, es können auch die anderen Gründe eine Ursache haben!

 

[Maximmuss66]

@waves
Yes, it's nothing to do with the config files, my other Orf card all works fine. I made a mistake with this one because I tried it in Irdeto 0650 mode and that's it.
Unfortunately I don't have access to the admin portal to refresh it, I'll try via the owner although I don't think it will work.