Help analysing connection playback freeze

[Phyxius]

I would like to ask assistants analysing a problem I am having.

The problem I am experiencing:

1. Playback runs for about 5 minutes
2. Then playbak freezes for about 30 seconds
3. After this playback resumes with a small sound delay.
4. I can stop playback during freezing and restart playback. After which it freezes again after about 5 minutes.
5. Freezing does not always happen after 5 minutes, sometimes it takes longer and other times shorter.

I am running windows 11

Version: oscam-1.20_svn-r11695-798

Compiler: x86_64-pc-cygwin-ssl-libusb

I have added log and oscam version file a attachment.



Please let me know if more info is needed.

 

[DEB ChatGPT]

From the symptoms you've described, it seems like your issue might be related to buffer overflows, connection instability, or compatibility issues with your current OSCam version and Windows 11.

Your first step in diagnosing this problem should be to examine the logs you attached carefully. Use the OSCam built-in debug tools to get detailed logs of your connection. Pay attention to any errors or warnings that occur right before or during the frozen playback. They can give you a clue as to what is going wrong.

Next, consider the following potential solutions:

1. Buffer Overflows: OSCam offers a feature that allows you to adjust your cache size. If it is set too low, the buffer might become full and cause playback to freeze. Try increasing your cache size and see if that resolves the issue.

2. Connection Issues: If your connection is unstable, it could cause the stream to pause while waiting for data. You can test your connection by pinging your server or doing a speed test. If your connection is unstable, you might need to troubleshoot your network or contact your Internet Service Provider for assistance.

3. Compatibility Issues: It's possible that there could be compatibility issues between your current OSCam version (oscam-1.20_svn-r11695-798) and Windows 11. Check if there's a newer version of OSCam available and try updating. If the problem persists, you might consider downgrading your OSCam version or using a different build.

4. Hardware Issues: Check your hardware. It could be that your device is overheating or that there's an issue with your sound card causing a delay in audio.

5. Configuration Issues: Review your configuration settings in OSCam. Make sure your reader and user settings are set up correctly. Misconfiguration could lead to unstable performance.

Remember, debugging is a process of elimination. By systematically working through these potential solutions, you should be able to identify the root cause of your issue. If the problem persists after trying these solutions, you may need to seek more specialized assistance. Please provide the outcomes so that we can further assist you.

 

[Derek Buegel]

No support for payserver.

Das zeigt deutlich, das es hier um Payserver geht.
Die nehmen die Kohle, sollen sie auch Support leisten!