Tue Dec 10 20:18:00 PST 2013The shipping agency told us that the order has been processed and send out for you. And you can trace it in a few days due to China customs are very busy during the last quarter of every year.(The system notices there is a very bad logistic jams caused by the end of year seasonal rush, the tracking information may be delayed by ten or more days.sorry for the slow delivery service.)
Important information you should know, many shipments, especially the Trade Marked Items have got detained by China Customs these days according to latest Customs report data.it's very dangerous to use dhl,so this parcel has to be shipped by post air mail instead of dhl to avoid any detained by Customs.
Meanwhile it will cause slow delivery for this shipment, estimate the order will come to you in 4 or 5 weeks later, we will partially refund you for the shipping charge balance and slow delivery. Now you can open a dispute and ask for a partial refund, modify the amount to 45 usd as the reimbursement for the slow delivery, you can find a dispute button and click it to open a dispute tomorrow.We will accept it then you can get you money back immediately.
Thanks for your understanding and sorry for any inconvenience this may cause.
Please feel free to let me know if you have question.
Best regards